Shipping and Delivery
Shipping and delivery
We ship within New Zealand using Courier Post. A signature is required on delivery of your gift, which gives us all some extra security and peace of mind.
- STANDARD delivery takes 2-3 business days and 2-4 business days for RURAL addresses. We allow 3 business days when scheduling for requested delivery dates, so the gift will be delivered BY your requested delivery date.
- EXPRESS delivery takes 1 business day from collection. 2-3 days for RURAL addresses.
To check if the address is a RURAL address, click on this link: Address checker
CHRISTCHURCH DELIVERIES 7 DAYS A WEEK - We will deliver personally (residential addresses only).
If the recipient is not home when the parcel is delivered, a card will be left for them to arrange re-delivery at a suitable time/date. If you know that the recipient will not be home, you may authorise us to instruct the courier to leave the parcel at the door (please add a note to your order). Please note that this is done at your own risk.
Order cut-off time is 14h00 for the parcel to be collected by the courier the same day. Orders are dispatched Monday to Friday. Orders placed late on a Friday or over the weekend, will be collected by the courier on the Monday (unless Saturday delivery is selected). No delivery on public holidays.
You may select your delivery date at checkout if purchasing in advance.
Please note that delivery times are estimates provided by the courier company and are made in good faith (they do a fantastic job, but remember they are human too).